Shipping & Delivery Policy

Last Updated: February 5, 2026

Overview

Welcome to Yazh Foods (“we”, “our”, “us”). We are committed to delivering orders safely, efficiently, and within the promised timelines. Our shipping operations follow Indian eCommerce standards to ensure transparency, reliability, and customer satisfaction.

Shipping Coverage

Yazh Foods currently offers shipping services across India, subject to serviceability of the destination PIN code and courier partner availability.

Delivery coverage may vary based on:

• Product category
• Delivery location
• Regulatory or operational constraints

Order Processing

• Orders are processed within 24–48 business hours after payment confirmation.
• Orders placed on Sundays or public holidays are processed on the next working day.
• Order confirmation and dispatch updates are sent via email and SMS to the registered contact details.

Estimated Delivery Timelines

Delivery timelines are indicative and may be impacted by weather conditions, government regulations, strikes, or logistical delays beyond our control.

Shipping Charges

Shipping charges are calculated based on:

• Delivery address
• Package weight and dimensions
• Selected shipping method

Applicable charges are displayed clearly at checkout before order confirmation.

Packaging & Handling

All orders are packed using industry-standard materials to ensure protection during transit. Fragile items receive special handling in accordance with courier partner guidelines.

Order Tracking

Once shipped, a tracking ID will be shared via email or SMS. Customers can track shipments through our website or the courier partner’s tracking portal.

Delivery Attempts

• Courier partners will make up to two delivery attempts.
• If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to origin.
• Any re-delivery charges, if applicable, shall be borne by the customer.

Cash on Delivery (If Applicable)

Cash on Delivery (COD) is available for select locations and products, subject to courier partner approval. COD eligibility will be displayed at checkout.

Damaged, Missing, or Tampered Shipments

If a package is received in damaged, tampered, or incomplete condition, customers must notify Yazh Foods within 24 hours of delivery by contacting our support team with supporting images and order details. Resolution will be provided as per our refund or replacement policy.

Address Accuracy

Customers are responsible for providing accurate and complete shipping details, including PIN code and contact number. Yazh Foods shall not be liable for delays or non-delivery caused due to incorrect or incomplete address information.

Force Majeure

Yazh Foods shall not be held responsible for delays or failure in delivery due to events beyond reasonable control, including natural disasters, government actions, lockdowns, strikes, or transportation disruptions.

Contact Information

For shipping-related queries or assistance, please contact:

• Website: https://yazhfoods.in
• Phone: [Your Phone Number]
• Email: [Your Email]

Registered Address:

[Your Business Address]