Return & Refund Policy

Last Updated: February 4, 2026

Return Eligibility

Returns are accepted only under the following conditions:

• Product received is damaged, defective, or incorrect
• Return request is raised within 7 days from delivery
• Product remains unused and in original packaging

Non-Returnable Items

Certain products may be non-returnable due to hygiene, safety, or regulatory reasons. Such exclusions are clearly mentioned on product pages.

Return Process

To initiate a return:

• Email [Your Email] with order ID and issue details
• Attach supporting images/videos if applicable
• Await confirmation and pickup instructions

Refund Process

• Approved refunds are processed within 7–10 business days
• Refunds are issued to the original payment method
• COD refunds are processed via bank transfer or wallet

Cancellation Policy

Orders may be cancelled before dispatch. Once shipped, cancellation requests are not accepted.